Aditi Goel

Category
Case Study
Updated
Dec 6, 2024
Tag
–
Focus
PKI

7 min read

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Fragmented PKI. Hidden Certificates. A Healthcare Roadmap Built for Scale

[cs_hero title_colored = "Fragmented PKI. Hidden Certificates." title_after = "A Healthcare Roadmap Built for Scale" industry = "Healthcare, Pharmacy & Treatment Services" engagement_type = "PKI Assessment & Remediation Roadmap" download_url = "https://preview.encryptionconsulting.com/wp-content/downloads/case-studies/A-Healthcare-Roadmap-Built-for-Scale.pdf" ] [cs_excerpt] How Encryption Consulting assessed a Minnesota-based healthcare organization's fragmented PKI environment, closed governance and visibility gaps, and delivered a remediation roadmap to automate lifecycle management across hybrid infrastructure. [/cs_excerpt] [cs_profile_desc] A Minnesota-based healthcare organization with 7,000+ professionals, serving millions across nations with home-based pharmacy services. The organization has operated for decades in pharmacy, treatment development, and disease research, with infrastructure spanning on-premises and cloud environments. [/cs_profile_desc] [cs_at_a_glance stat1="NIST 2.0" label1="Cybersecurity framework driving the assessment" stat2="FIPS 140-2/3" label2="Cryptographic module standards guiding key protection" stat3="Multi-CA" label3="Vendor lock-in eliminated with multi-CA flexibility" stat4="Centralized" label4="Certificate discovery and inventory recommended" ] [/cs_hero] [cs_challenges desc=”The organization’s PKI had grown organically to meet immediate security needs, but lacked a structured approach, formal governance, or centralized oversight. What started functional had become a patchwork that couldn’t scale or be audited, and blind spots were accumulating across its hybrid environment.”] [cs_challenge icon=”0″ title=”No formal governance, CRL process, or backup procedures” tag=”GOVERNANCE”] No CP or CPS existed, CRL updates lacked structure, and CA databases had no regular backups. Without centralized oversight, certificate risks went untracked, exposing the organization to data loss and compliance penalties. [/cs_challenge] [cs_challenge icon=”1″ title=”Manual lifecycle management for thousands of certificates” tag=”LIFECYCLE”] Issuance, renewal, and revocation were all manual across thousands of certificates. This slowed operations and raised the risk of outages from expired certificates going undetected. [/cs_challenge] [cs_challenge icon=”2″ title=”Private keys stored in software without strong access controls” tag=”KEY SECURITY”] Root and Issuing CA private keys sat in software without strong access controls. This left the organization’s core cryptographic assets exposed to unauthorized access and compromise. [/cs_challenge] [/cs_challenges]
[cs_quote author=”Encryption Consulting” role=”Engagement Summary · Encryption Consulting · PKI Services”] The organization’s PKI environment had evolved to meet immediate security requirements, but without a compliance-focused strategy or centralized oversight, it left critical gaps that could lead to costly penalties. [/cs_quote]

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[cs_solutions desc=”The engagement followed a phased approach: policy and standards review, stakeholder workshops, gap analysis against a custom PKI framework aligned with NIST 2.0 and FIPS 140-2/3, and a remediation roadmap for governance, automation, visibility, and key protection.”] [cs_solution title=”Assessment, Gap Analysis & Use Case Definition” image_url=”https://ecwebsitedata.blob.core.windows.net/encryption-consulting-website-data/2026/07/A-Healthcare-Roadmap-Built-for-Scale-solution-banner-1.jpg”] Reviewed policies, data classification, and key management. Workshops defined use cases: client-server security, least privilege, centralized CLM, and strong cryptographic controls. Gap analysis benchmarked current state against NIST 2.0 and FIPS 140-2/3. [/cs_solution] [cs_solution title=”Governance, Policy & Multi-CA Flexibility” image_url=”https://ecwebsitedata.blob.core.windows.net/encryption-consulting-website-data/2026/07/A-Healthcare-Roadmap-Built-for-Scale-solution-banner-2.jpg”] Evaluated multi-CA integration to eliminate vendor lock-in. The roadmap prioritized NIST SP 1800-16, 2048-bit keys, and least privilege, with policies to govern certificate management and phase out self-signed and wildcard certificates. [/cs_solution] [cs_solution title=”Certificate Lifecycle Automation & Alerting” image_url=”https://ecwebsitedata.blob.core.windows.net/encryption-consulting-website-data/2026/07/A-Healthcare-Roadmap-Built-for-Scale-solution-banner-3.jpg”] Recommended automated lifecycle management to cut manual workload and outage risk. Defined real-time expiration alerts for proactive renewals and automated CA database backups for recoverability. [/cs_solution] [cs_solution title=”Centralized Inventory & Visibility” image_url=”https://ecwebsitedata.blob.core.windows.net/encryption-consulting-website-data/2026/07/A-Healthcare-Roadmap-Built-for-Scale-solution-banner-4.jpg”] Recommended centralizing certificate inventory across hybrid environments into a single pane of glass to track status, ownership, and dependencies, close blind spots, and improve accountability. [/cs_solution] [/cs_solutions]
[cs_quote direction=”rtl” author=”Encryption Consulting” role=”Engagement Summary · Encryption Consulting · PKI Services”] The result was a clear remediation roadmap transforming a fragmented, manually managed PKI into a governed, automated, and visible certificate management framework aligned with industry standards and built to scale. [/cs_quote]

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[cs_outcomes desc=”The PKI assessment gave the organization a clear path from fragmented, manual PKI operations to a centralized, automated certificate management framework built for long-term security and scalability.”] [cs_outcome title=”Stronger security and key protection”] Automated lifecycle management reduced manual work and prevented expired-certificate outages. Root and Issuing CA keys moved to HSM storage with defined roles and strong access controls. [/cs_outcome] [cs_outcome title=”Visibility and standardized operations”] Centralized management provided visibility into certificate status, ownership, and urgency. Standardized CSR workflows replaced patchwork processes, with passwordless authentication across laptops, phones, servers, and IoT devices. [/cs_outcome] [cs_outcome title=”Foundation for future growth”] Moved from fragmented PKI to a secure, scalable environment with proactive expiration monitoring. Next steps: automate deployment, integrate with identity and access management, and extend PKI to IoT security. [/cs_outcome] [/cs_outcomes]

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